F.A.Q

General Questions

Below you’ll find answers to some of the most frequently asked questions. We are constantly adding most frequently asked question to this page.

eAutosvoxBroker, LLC have a safe payment system for the Internet that protects both buyer and seller from various forms of online fraud, including non-delivery or misrepresentation of goods, stolen credit cards, fake checks and money orders, Nigerian scams, and more.

In today’s world of business there are many people who are legitimately trying to buy and sell items to one another. With our eAutosvoxBroker, LLC payment and shipping system, both individuals can be confident that their transaction will come to a quick, fair conclusion. This is the reason to use our services.

YES, All eAutosvoxBroker, LLC transactions are mandatory Inspected and verifyed, using the latest in hand held computing, and following standardized inspection and auditing procedures, trained personnel electronically record all inspection and audit information right at the location of the vehicle.
Inclusive of: Damages/defects, panel alignment, operation of moving parts including the door, hood and luggage lid, prior collision damage, non-factory paint and body work, poor collision repairs, visible damage to structural components, condition of all tires including spare, tire size, tread depth and manufacturer, obvious exterior modifications, fluid leaks, visible condition of the exhaust system, visible corrosion (rust), visible condition of the oil pan, transmission housing and suspension system.
Includes all items noted above plus: proper operation of electrical equipment including lights, seat controls, sound system & gauges, an inventory listing of accessories and modifications, switches and parts, damage to upholstery and carpeting including cuts, tears, burns, wear & stains, smoke or other odors, proper operation of the heater and air conditioning, recording of mileage and notations of possible odometer tampering, engine oil level & condition, unusual engine noise, condition of visible belts & hoses.
Provided the Seller supplies vehicle registration and proof of insurance, a 2-5 mile road test will be performed. The Road Test offers observations on Suspension, Ride, Brakes, Engine Response, Steering, Noticeable Operating Defects, Transmission / Clutch, and Unusual Noises.
NOTE: ROAD TESTS WILL NOT BE PERFORMED ON EXOTIC CARS; WEATHER OR VEHICLE CONDITIONS ARE UNSAFE IN THE INSPECTOR’S OPINION. Odometer, Front Left 3/4, Full Front, Interior, Full Rear, Cargo Area (if applicable), Right Rear 3/4, 1 Wheel, All Exterior Damages, All Interior Damages, Dash Lights (if applicable) and Engine Compartment.

We are a one stop shop for selling your quality merchandise on Craigslist and Classified Sites including appraisals, research, photos, customer service, payment processing and packing & shipping.

* Protects buyers and sellers equally
* Pays the seller when the buyer is satisfied
* Refunds the buyer with the seller’s approval
* Creates an environment where honesty thrives and fraud cannot survive.

We are professionals selling merchandise on Craigslist andClassified Sites. We have an established record both online and in our community, and base our business on customer service. We know how to photograph and describe items to get our sellers the best possible prices. Buyers on Craigslist, and Classified Sites feel more secure buying from a business rather than an individual with only a few feedbacks. We now have over 5,000 Postive Craigslist Feedbacks.

To sell on eAutosvoxBroker, LLC, you can either place a sell ad, or make an offer on a want ad. Your sell ad is free until you complete a sale, and you can sell multiple items, to multiple buyers, from a single ad. When a buyer makes you an offer, eAutosvoxBroker, LLC will send you an email with the details and a link to your ad. If you like the offer, accept it, and the buyer will issue you a purchase order (P.O.). Once you receive the P.O., you’ll know that your items has been sold, and we’ll ship the item. Once the buyer receives the item as agreed, you will be able to collect payment directly to your U.S. bank account (less a small transaction fee).
To sell on eAutosvoxBroker, LLC, you must first arrange a meeting with a eAutosvoxBroker, LLC sales manager. We come to your home, describe the terms and conditions of the sale, inspect and evaluate the item you wish to sell and if all conditions are met you sign a sales contract with us. You then place your ad for sale on Craigslist, Craigslist or Oodle and find a buyer. If the buyer accepts the item’s description and all terms are accepted, the buyer must register to start the transaction. That’s it for you, the rest is our job.

Once you find something you want to buy on Craigslist, Craigslist or Oodle, simply click the “Register” link from our website and enter the details on the page. eAutosvoxBroker, LLC will send you the product you want buy and the shipping company will be notified that your order can be shipped. You’ll receive an email when your item is sent, and we’ll even track it for you. Once it arrives, you’ll have up to 10-days to approve the sale.

You can use our eAutosvoxBroker, LLC service for most tangible goods such as vehicles, electronics, and general merchandise or non-tangible items such as domain names. eAutosvoxBroker, LLC will not handle transactions involving illegal items such as drugs, weapons, etc. as defined by current laws. Your country may have regulations about sending certain items to foreign destinations (example: US-based software with cryptographic security). Consult your country’s laws regarding import-export regulations..

eAutosvoxBroker, LLC is always free for buyers. Sellers are only charged a small transaction fee if the transaction takes place with a credit card. eChecks are currently free and encouraged! Registration is required, but there are no entry fees, membership dues or monthly charges to use the service. Sellers pay no transaction fee for eChecks and a small transaction fee when they complete a sale via credit card. No sale, no fee! Credit card transaction fees are deducted when the funds are transferred to a U.S. bank account.

eAutosvoxBroker, LLC and PayPal are both payment services that can be used to pay just about anyone, anywhere on the Net. With PayPal, buyers DON’T PAY before receiving the merchandise. eAutosvoxBroker, LLC protects buyers and sellers equally from fraud and the buyer will only pay after the item is accepted or the 10 day period is over and the item not returned.

Yes. eAutosvoxBroker, LLC is the safest way to buy or sell anything, to anyone, anywhere on the Net – including Craigslist, Kijiji, Oodle and Craigslist. It can also be used to safely complete private party transactions.

Our company is fully licensed and accredited as an dropoff and consignment company. Government agencies perform regular audits of independently licensed dropoff and consignment companies. The audit examinations serve to protect the public funds, determine safety and soundness of the operations and determine the compliance with dropoff and consignment statutes and regulations. eAutosvoxBroker, LLC is also licensed in other states in accordance with our business practices.

Buying and Selling

eAutosvoxBroker, LLC  Backyard payment service can be used for transactions that begin in other venues, such as Craigslist, Oodle and all Classified Sites. An eAutosvoxBroker, LLC transaction officially begins when an offer is accepted and the buyer has successfully registered and sent the payment as instructed in the eAutosvoxBroker, LLC invoice to our Escrow Deparment. At this time, eAutosvoxBroker, LLC  Backyard can safely ship the item to the buyer, since funds are verified, collected and placed in a secure eAutosvoxBroker, LLC escrow account. The seller cannot be paid until the buyer approves the merchandise.
Once the item arrives, the buyer has up to 10-days to approve the transaction. Most transactions are approved and completed within 24 hours of delivery.

Yes. You must register to use eAutosvoxBroker, LLC, but it’s fast, free and easy. Don’t worry, your privacy is important to us! We will never give your financial details to the other party, and your contact information will only be shared after a P.O. is issued.

We usually issue invoices in a maximum of 24 hours from the moment you register. If you do not receive it in your Inbox folder, you should also check your Spam or Bulk folders because our invoice contains encrypted information and might be blocked. If you did not receive it at all you should contact our Customer Support department via Live Chat or e-mail.

eAutosvoxBroker, LLC ONLY supports sellers with valid Bank Accounts and buyers who have the ability to pay using the eAutosvoxBroker, LLC system and payment options. We offer our services in U.S, Canada and United Kingdom ONLY.

The Transaction ID# is a unique 10 digit number assigned to your transaction which you can use to check your transaction status during your transaction period. You can check your transaction status on our Home page. The Transaction ID# is issued to you only after you register and start a transaction NOT before. More info about how you can use your Transaction ID# and what is it useful for

Security

eAutosvoxBroker, LLC allow and recommend the use of Gift Card, Money Gram, BidPay, PayPal or other forms of outside payment. If you receive an offer asking you to do business outside of the eAutosvoxBroker, LLC system, don’t do it, it’s most likely a SCAM! You should never send money or contact information directly to unknown persons or unapproved sellers. – that’s our job! Once you enter into a formal transaction, eAutosvoxBroker, LLC will validate both parties to make sure everyone receives full protection. Remember, eAutosvoxBroker, LLC can only protect you if you stay within the system!

eAutosvoxBroker, LLC accept Gift Card, Money Gram, BidPay, PayPal or other types of money orders. To fully protect yourself keep within the eAutosvoxBroker, LLC system and don’t send the payment directly to a seller. Your transaction is protected only within the eAutosvoxBroker, LLC system, all payment goes directly to our agents.

eAutosvoxBroker, LLC takes several steps to protect both the Buyer and Seller against fraud:
1) all payments by the Buyer are verified as “good funds”
2) all shipments are tracked to ensure the Buyer received the merchandise, and
3) if the merchandise is fraudulent, it gives the Buyer the chance to return the merchandise before payment is made.
4) No full price payments are made before shipping, the buyer receive the merchandise and pay after, this gives you the chance to verify the merchandise before any peny is spent on it.

Definitely. You and your transaction are protected every step of the process, thanks to our stringent logging, tracking and verification procedures. All payments goes directly to an eAutosvoxBroker, LLC Escrow Deparment, no one can access your money without your approval, not even us.

If there are ever unauthorized eAutosvoxBroker, LLC charges against your credit card or bank account, you can dispute the charge with us. Depending on how quickly you notify us about any unauthorized transactions, you might not be held responsible for those charges. If you submit payment for a product or service and you do not receive the item, or it is materially different than advertised by the Seller or a eAutosvoxBroker, LLC Agent, you can dispute the transaction and request reimbursement.

Guarantees

No problem, we offer a 10 Day Money Back Guarantee that allows you to inspect the item before the seller will have access to the payment. If by any chance the received item is not exactly as described, eAutosvoxBroker, LLC will retain $40.00 of the payment to cover costs and effort in re-advertising and refund you the rest. Our company is responsible for the shipping fees.

eAutosvoxBroker, LLC Buyer Protection Program covers all Craigslist, Oodle and all Classified Sites transactions up to US $50,000.00. Details are specified in the invoice that a Buyer receives after registering.

Items sold on Classified Sites are not available for pick up from our stores. Large items like vehicles, RV’s, boats, etc, are being held at our self storage units and you can’t visit them. All large items can be shipped anywhere in the United States for the price listed on Classified Site or the final price negotiated with our sales agent. We offer a 10 day pre-inspection before full payment, you’ll sign a contract with us for these 10 days in which the vehicle will be left in your custody. You’ll have plenty of time to inspect and drive it before pay full price for it. Once you have the Stock# just hit the “Click Here” button and the car will be delivered to your address. Shipping and Return are free of charge for buyers.

Your vehicle/merchandise is fully insured from the moment we start the delivery until it arrives at your address. When the vehicle/merchandise is delivered, you will examine it together with the delivery driver to ensure that the vehicle/merchandise is in perfect condition.

The A-to-z Guarantee applies only to the purchase of physical goods over the web. You used eAutosvoxBroker, LLC to purchase an item or service from a eAutosvoxBroker, LLC, and:

    • You paid the eAutosvoxBroker, LLC for the item or service, but it did not arrive, or
    • You received the item, but the item is materially different than the way the seller or eAutosvoxBroker, LLC agent described it.

Items are considered “materially different” in these circumstances:

  • Wrong version or edition
  • Item condition or details not as described
  • Wrong item
  • Missing parts or components
  • Defective item
  • Damaged item

– Knowledge that Buyer’s funds are verified and held until the Inspection Periond expires
– Access to new markets and customers
– Fewer bad debts
– Accelerated transaction times
– Access to customer service 7 days a week
– Ability to check order status anytime online
– Streamline distribution
– Transaction detail maintained for 5 years
– Proactive sequencing of deals

– Opportunity to inspect merchandise before payment is made
– Faster processing of orders
– Lower procurement costs
– Access to customer service 7 days a week
– Ability to check order status anytime online
– Access to new suppliers
– Transaction detail maintained for 5 years
– 10 Days Inspection Period
– 10 Days Money Back Guarantee

Yes, all Craigslist and all Classified Sites transactions have a standard 10 Day Money Back Guarantee which is free. If a higher insurance value is needed, please contact Customer Support to set up a time to evaluate your Item and set up any additional fees required.

Payments

Once your offer is accepted, the next step is to register on our website by using the registration form. This will confirm all of the details of your order, and provide us with necessary shipping and contact information. As soon as the registration details are verified and confirmed the shipping process is started. You must send the payment to one of our agents and send a payment confirmation document (receipt) after completing the payment. The full payment will be sent only after you’ll receive and approve your merchandise. That’s it!

You will be notified by email once the buyer receives and approves the item. Just follow the link to the site and provide us with your account number. We’ll automatically deposit the proceeds from your sale (less the small transaction fee) directly to your bank account.

We accept any kind of payment: Gift Card, Money Gram, Check, PayPal, Money Order, Wire Transfer and Bank Transfer. However, the payment method chosen for transactions made on a Classified Site depends on the seller’s preferences. No matter the chosen payment method, the money will always go in our third party Escrow Company.

We are offering our services on Craigslist and all major Classified Sites such as Oodle, Craigslist which are the largest marketplaces in the world. We can handle a certain number of transactions per day and we often assign Gift Card payments associated with eAutosvoxBroker, LLC. Thanks to the CARD Act, gift-card owners can use them when and how they want without worrying about burdensome fees and the fear of identity theft, most gift cards usually have no fees, no personal details or sensitive banking accounts shared, very cheap, fast and secure online form of payment. Gift card had been created especially for safer online purchases. However, we can only use Gift Card from countries and cities where we have agents.

eAutosvoxBroker, LLC is a service that provides you with the ability to send and receive payments for goods or services by using the payment methods already associated with your eAutosvoxBroker, LLC account. To make a payment, you must use one of the payment methods specified above.

Shipping

We usually start the shipping process in 24 or 48 hours from your confirmation and will deliver the item in maximum 5 to 7 working days.

In case that you buy a vehicle, motorcycle or boat…etc, you need to know that the Title is in our custody and it’s clear without lines. eAutosvoxBroker, LLC will facilitate the Title transfer and registration of your purchased vehicle within the United States, Canada or United Kingdom.

As specified in eAutosvoxBroker, LLC terms, if the Buyer rejects the merchandise, our company will support all the return shipping fees.

This means that eAutosvoxBroker, LLC truck driver will pick the vehicle up and drop it off as close to your home as he can legally and safely get. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Transport trucks are enormous and need lots of room to maneuver and turn around, so if access to your home is restricted by narrow streets, low-hanging trees, speed bumps or tight turns, the driver may ask that you meet the truck at a large parking lot nearby such as a grocery store. You will receive a call directly from the auto transporter if these alternative arrangements are necessary.

You should either be present, or should have a designated person upon the pick-up and delivery of the vehicle. If you are selling the vehicle the buyer should be present at the other end.

Yes, using the tracking number you can check the progress of the vehicle/ merchandise shipment 24/7.

Yes. We hire only prescreened truckers who are qualified and have experience in the car moving industry. We constantly monitor their safety score with FMCSA and reputation rating on the National Central Dispatch Board.

No. Your vehicle will be driven only for loading and unloading on the car carrier trailer. You can note your mileage on the Bill of Lading / Condition Report at the time of pick up.

With eAutosvoxBroker, LLC everything is in electronic format and your confirmation email is your car shipping service contract.

Transit Time:

Distance / Miles
Calendar Days
0-100
1 to 2
300-600
2 to 4
600-1000
3 to 5
1000-1500
4 to 6
1500-2000
5 to 7
2000-2400
6 to 8
2400 and up
8 to 10